LEGAL & SERVICE GUIDELINES

Terms & Conditions

Transparent standards for our website, project estimates, and client communications across Truckee-Tahoe and Greater Reno.

Terms and Conditions

Effective Date: October 9, 2026 | Last Updated: October 9, 2026

Welcome to Kelly Brothers Painting, Inc. (“Kelly Brothers Painting,” “we,” “us,” or “our”). By accessing or using our website (www.kellybrotherspainting.com) and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

1. SMS/Text Messaging Terms (A2P 10DLC)

If you elect to receive text messages from Kelly Brothers Painting by submitting our online forms or contacting our office, you agree to the following terms regarding our communications:

  • Program Description: We use SMS messaging to provide project updates, scheduling adjustments, estimate details, and customer service responses. We do not send promotional or marketing texts.
  • Message Frequency: Message frequency varies based on the scope and timeline of your specific project.
  • Pricing Disclosure: Message and data rates may apply. If you have any questions about your text plan or data plan, please contact your wireless provider.
  • Opt-Out Instructions: You can cancel the SMS service at any time. Just reply "STOP" to any text message from us. After you send the SMS message "STOP", we will send you a single confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
  • Help Instructions: If you are experiencing issues with our messaging program, you can reply with the keyword "HELP" for assistance, or contact us directly at (530) 550-0806 or [email protected].
  • Carrier Liability: Mobile carriers (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages.
  • Privacy: For information on how we collect and use your phone number and other personal data, please review our Privacy Policy.

2. Estimates and Services

All project estimates provided via this website, phone, or in-person are subject to final review and mutual agreement of a formal contract. Submitting a request for an estimate does not constitute a binding agreement for services. Final pricing, timelines, and scope of work will be outlined in a separate, signed agreement.

3. Intellectual Property

All content, images, branding, and text on this website are the property of Kelly Brothers Painting, Inc. and are protected by applicable copyright and trademark laws. You may not copy, reproduce, or distribute any materials from this site without our express written permission.

4. Limitation of Liability

To the fullest extent permitted by law, Kelly Brothers Painting shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or communications systems.

5. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Kelly Brothers Painting, Inc.

California Office: 11020 Trails End Court, Pioneer Commerce Center Truckee, CA 96161 CA Lic. #822843

Nevada Office: 1765 Lewis St Reno, NV 89502 NV Lic. #68238

Truckee / Tahoe Phone: (530) 550-0806 Reno Phone: (775) 832-0806 Email: [email protected]